Impact

We’re proud of the impact we have on our Trusts. To find out more, you can view our latest annual report, read some feedback quotes, or take a look at our impact case studies.

Annual Report

Read our annual report, or just peruse the highlights on our infographic. 2021-22 is our first year as a joint service for George Eliot Hospital NHS Trust and South Warwickshire University NHS Foundation Trust

KLS annual report 2021-22Download

Impact Case Studies

Here are some stories of how the Knowledge and Library Services have had a positive impact on our Trusts.

Image of newborn baby with hands caring for it. Text reads: £12,397 saving and releasing 302.5 hours of a Senior Midwife's time by employing a clinical librarian to provide evidence to update 55 midwifery policies and guidelines. Collaborative working between maternity staff, governance staff, and the librarian ensured comprehensive and efficient evidence provision for the large number of maternity guidelines and policies within the Trust. "The library service has saved me an immeasurable amount of time over the last couple of years... they are able to find evidence where I think there is none to be found." Librarians and Knowledge Specialists bring the evidence to inform healthcare decisions. A million decisions #AMillionDecisions www.hee.nhs.uk/lks
Image of arm having blood pressure checked. Text reads: Trust Transfer Policy Library and knowledge professionals from George Eliot Hospital worked with the Lead Practice Facilitator for Recruitment to provide an evidence base for a new policy on Transfer. This was required to address the difficulties which nurses have developing careers in small Trusts. After undertaking an evidence search, library staff also provided guidance on referencing and the appropriate layout. This resulted in the approval and implementation of the policy which is now in use and improving retention levels for Band 5 nurses in the Trust. "It would take me ages... I wouldn't have done it as well as you." Librarians and Knowledge Specialists bring the evidence to inform healthcare decisions. A million decisions #AMillionDecisions www.hee.nhs.uk/lks
Image of a desk with computer kebyoard. Text reads: Responding to an identified riska round difficulty in finding Trust policies and guidelines, Knowledge Management support was offered to the Governance Manager in developing new processes and access routes. A new route for approval via the Trust Board was implemented with documents placed o an intranet page created by the clinical librarian. "Staff now find it much easier to find policies and I get far fewer emails and phone calls about where a policy is and how to access them." Jan Mander, Governance Manager, working with library staff at George Eliot Hospital NHS Trust. Librarians and Knowledge Specialists bring the evidence to inform healthcare decisions. A million decisions #AMillionDecisions www.hee.nhs.uk/lks

Feedback from our users

“I wanted to note my particular thanks to you and the wider Library & Knowledge teams across both Trusts.  We noted in Board today how well received the annual report had been at QAC and the fantastic work the team does to support our staff across a range of area including the searches, support for document writing, book club and the wellbeing spaces etc.”

Gertie Nic Philib, Chief People Officer, GEH & SWFT

“The William Harvey Library is at the heart of the organisation and underpins everything we do clinically every day.”

Survey respondent, GEH, 2020

“The hard work from RB will inevitably help me to create a safer environment for patients.”

Survey respondent, SWFT, 2022

“The library service has been a tremendous help assisting me with getting the most up to date and accurate information to ensure the policies I have written are valid.”

Survey respondent, SWFT, 2022

“What I now know and understand is that as I need more information to develop planning, ideas and strategies, I can get this service from the Library. By developing a collaborative relationship with the library, I am able to be evidence based throughout my future career. Ultimately this will have a massive impact on patient safety.”

Senior Research Nurse, GEH, 2021

To send us your feedback on Knowledge and Library Services, please use this form.